Data We Collect and Why We Need It
When you open your arena12 account, we collect the details you provide directly — your name, contact info, and the wallet credentials you use to transact, whether that's DANA, OVO, or GoPay. We also collect technical data automatically: your device type, browser session, IP address, and
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in-app navigation patterns. This helps us keep your account secure and make sure deposits reach the right wallet. For each transaction you initiate through DANA, OVO, or GoPay, we log the amount, timestamp, and confirmation reference — not your full wallet PIN or password, which stays
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entirely within your wallet app. We do not sell your personal data to third parties. We share data only where it's needed to process your payment, comply with applicable law, or investigate a flagged account issue. Players in Palembang and elsewhere in Indonesia access the platform
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under the same data handling terms. Your data is stored on servers with encryption at rest. Retention periods depend on account status and applicable legal obligations — active accounts keep data for the duration of the relationship, and we can delete data on valid request where
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local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.