How Our Legal Terms Actually Work
Our terms apply to every account opened on arena12, and eligibility is always subject to local law in your region — whether you're in Palembang or anywhere else in Indonesia. When you link a payment method like DANA, OVO, or GoPay, the connection is governed by
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both our platform policy and the respective e-wallet provider's own terms. That means your wallet verification status, transaction limits, and any holds are shared responsibilities between us and your chosen provider. We do not override those provider-side rules. Account activity — including deposit history, withdrawal requests,
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and session records — is retained in line with our data retention schedule, and you can request a summary of what we hold at any point through our support channel. All legal disputes are resolved under the framework of applicable law in the jurisdiction where access
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is permitted. If a section of our terms conflicts with a change in local regulation, the local rule takes precedence. We update these terms when operational or regulatory changes require it, and we notify active accounts by the contact method on file. Reading the current version
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before transacting is your responsibility, and we keep the publication date visible at the bottom of each policy document.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.